privacy policy

Privacy Policy

At Cosmotics Dental Clinic, we are committed to protecting the privacy and personal information of our patients and website users. This Privacy Policy outlines how we collect, use, and safeguard your data. By using our website, you agree to the terms of this policy. If you do not agree, please refrain from using our services or website.

1. Information We Collect

1.1. Personal Information We may collect the following personal information when you book an appointment, contact us, or interact with our website:

  • Name
  • Email address
  • Phone number
  • Address (if provided)
  • Medical or dental history (shared during consultations)

1.2. Non-Personal Information We may also collect non-personal data to improve our website’s functionality, including:

  • Browser type
  • Device information
  • IP address
  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

2.1. For Appointment Management

  • To schedule and confirm appointments.
  • To notify you of changes or updates related to your appointments.

2.2. To Provide Services

  • To deliver personalized dental care based on your needs.
  • To maintain accurate medical records.

2.3. For Communication

  • To respond to inquiries or feedback.
  • To send updates about our services, promotions, or news (with your consent).

2.4. To Improve Our Website

  • To analyze user behavior and enhance website performance.
  • To diagnose technical issues and maintain website security.

3. Sharing Your Information

3.1. With Your Consent We may share your information with third parties if you have given explicit consent.

3.2. With Service Providers We may share your data with trusted service providers who assist in operating our website, managing appointments, or delivering our services. These providers are obligated to maintain the confidentiality of your information.

3.3. Legal Obligations We may disclose your information if required by law or to protect the rights, property, or safety of Cosmotics Dental Clinic, our patients, or others.

4. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. You may request the deletion of your data by contacting us, subject to any legal or regulatory requirements.

5. Cookies and Tracking

5.1. What Are Cookies? Cookies are small files stored on your device to improve user experience and analyze website traffic.

5.2. How We Use Cookies

  • To remember your preferences.
  • To track website performance and usage.
  • To deliver personalized content and advertisements (if applicable).

5.3. Managing Cookies You can control or disable cookies through your browser settings. Note that some website features may not function correctly if cookies are disabled.

6. Your Rights

6.1. Access and Update You have the right to access, correct, or update your personal information. Contact us using the details below for assistance.

6.2. Withdraw Consent You may withdraw your consent for data processing at any time. This may impact our ability to provide certain services.

6.3. Data Portability and Deletion You can request a copy of your data or ask us to delete it, subject to legal or regulatory requirements.

7. Security Measures We implement robust security protocols to protect your personal data from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute data security.

8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any information.

9. Children’s Privacy Our website and services are not intended for individuals under 18 years of age without parental or guardian consent. We do not knowingly collect personal information from minors.

10. Changes to This Policy We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date. Continued use of our website signifies your acceptance of the changes.

11. Contact Us If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Thank you for trusting Cosmotics Dental Clinic. Your privacy is our priority.